SHIPPING POLICY

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🖤 Wilson Noir Shipping Policy

Our Commitment

At Wilson Noir, we want your shopping experience to be seamless from checkout to delivery. Every order is carefully prepared, packaged with care, and shipped as quickly as possible so you can enjoy your new pieces without delay.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • During high-demand periods (sales, holidays, new launches), processing may take an additional 1–2 days.

  • Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Options & Estimated Delivery

Domestic Shipping (within [your country]):

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

International Shipping:

  • Standard International: 7–14 business days

  • Express International: 3–7 business days

Please note: Delivery times may vary based on location, carrier delays, or customs processing times.

Shipping Costs

  • Shipping fees are calculated at checkout based on your location and the selected delivery method.

  • We offer free standard shipping on orders over [insert threshold, e.g., $150].

  • Express or priority shipping rates are displayed at checkout.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking link via email.
You can track your package in real time through the carrier’s website.

If you haven’t received your tracking email within 5 business days of placing your order, please contact us at support@wilsonnoir.com.

International Orders

  • International customers are responsible for any customs duties, import taxes, or local fees imposed by their country’s regulations.

  • Wilson Noir is not responsible for shipping delays caused by customs clearance or unforeseen circumstances.

Lost or Delayed Shipments

If your order appears lost or hasn’t arrived within the expected timeframe:

  1. Check your tracking number for updates.

  2. Contact the shipping carrier directly.

  3. If unresolved, email us at support@wilsonnoir.com, and our team will assist you in locating your parcel.

Incorrect Address Disclaimer

Please ensure that all shipping details are accurate at checkout. Wilson Noir is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Pre-Orders

If an item is marked as pre-order, the estimated shipping date will be clearly stated on the product page. Pre-orders are shipped as soon as stock becomes available.